Registration confirmation and acknowledgements
Acknowledgements will be sent after each registration booking, modification and / or cancellation. Review acknowledgements carefully for accuracy. If you do not receive an acknowledgement within 14 days after any transaction, please call the Conference Secretariat, Tulips Meetings Management on 02 4984 2554 or email us by clicking here. The ABN for Tulips Meetings Management is 32 003 901 657. The registration confirmation is a tax invoice after payment has been made. Please note accommodation deposits do not include GST, as they are deposits only until time of arrival (even if paid in full). Delegates will be issued tax invoices for accommodation by the applicable hotel at the time of check-out.  Online credit card payments are processed using a minimum of 128 Bit SSL encryption. All transactions are processed in AUD.

Cancellations and refunds
Cancellation must be made in writing to the Conference Secretariat. Pease refer to the specific event website for cancellation conditions. Deposits for accommodation will be refunded up to 30 days before the arrival date. After this time refunds will be at the discretion of the hotel.  

Privacy
A listing of delegate contact details will be issued to all delegates and sponsors. If you do not want your details included on this list, please advise the Conference Secretariat in writing by clicking here. Tulips Meetings Management respects individual privacy and values the confidence of its customers, clients, shareholders, employees, vendors, users and business partners. Tulips Meetings Management strives to collect, use, and disclose personally identifiable information in a manner consistent with the Australian privacy laws, we also have a tradition of upholding the highest ethical standards in our business practices.